Last Updated:2026年4月7日
Company Name:湖北省绚龙商贸有限公司
Address:湖北省黄冈市黄梅县刘佐乡梅中湾村二组鄂东新城D127(集群注册)
Authorized Director:陈松寅
Social Credit Code:91421127MAK88EM53J
Email:service@mail.rmdea-mall.com
Phone:+86 19270709546
First of all, we sincerely thank every friend for choosing RMDEA Mall. We have been deeply focused on the U.S. market and are always dedicated to providing high-quality products and thoughtful services for U.S. customers. To make your shopping experience smoother and more hassle-free, we’ve organized the most important information you might care about. Feel free to save it for reference!
1. Dedicated Customer Service Channel – Feel free to reach out to us anytime with any questions
Whether you have product inquiries, order tracking, after-sales issues, or any other questions, you can contact us through our official service email. Our customer service team will do our best to assist you.
✅ Official Service Email: service@mail.rmdea-mall.com
✅ Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)
2. Delivery Time Explanation – Track your shopping progress at a glance
We understand that after placing an order, you’re eager to receive your favorite products as soon as possible. That’s why we’ve established a standardized delivery process to ensure each item reaches you safely and on time.
📦 Shipping Time: After successful payment, we will complete stock preparation, quality inspection, and shipment within 1-3 business days (excluding weekends and U.S. public holidays). Once shipped, we will promptly provide tracking information for you to follow the delivery status.
🚚 Delivery Time: After shipment, items will generally be delivered to U.S. domestic addresses within 12-14 business days.
Special Note: Delivery times may be slightly delayed due to factors such as large promotions, inclement weather, or customs clearance. We will continuously monitor the logistics and update you on the latest progress. Thank you for your understanding and patience.
3. A Message to Every U.S. Customer
As a brand operating in the U.S., we always prioritize user experience. From product selection to shipment, from inquiries to after-sales service, we strive to ensure that every step is thorough and thoughtful.
Every choice you make is a trust placed in us; every suggestion you offer is a source of motivation for our improvement. In the future, we will continue to focus on the U.S. market, bringing better products and more thoughtful services, and we look forward to receiving continuous feedback from you, so we can improve together.
Finally, thank you again for your support and companionship. We hope you enjoy your shopping experience at RMDEA Mall and find what you’re looking for!
