Thank you for choosing RMDEA Mall (where we operate a variety of products in the U.S.). To help you better understand the details of order shipping and delivery, and to avoid any unnecessary confusion, we have outlined the following information, covering key details such as shipping carriers, delivery coverage, timeframes, and taxes. If you have any questions, feel free to contact us through our official service email: service@mail.rmdea-mall.com. Our customer service hours are Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00).

1. Shipping Carriers

We partner with globally recognized logistics providers to offer stable and efficient shipping services. We specifically use UPS, FEDEX, and USPS as our main logistics channels. Depending on your delivery address and order details, we will automatically select the optimal shipping method to ensure safe and timely delivery of your products.

2. Delivery Coverage and Free Shipping Policy

1. Free Shipping Coverage: We offer free shipping within the 48 contiguous states of the United States. You will not need to pay any additional shipping fees, which helps save on your shopping costs.
2. Exclusions from Free Shipping: The following areas are currently excluded from free shipping and are not supported for order deliveries. We apologize for any inconvenience:Alaska and HawaiiU.S. territoriesAPO/FPO addressesP.O. Boxes

3. Delivery Time Explanation

1. Shipping Time: After your order is successfully paid, we will complete product preparation, quality checks, and shipment within 1-3 business days (excluding weekends and U.S. public holidays). Once shipped, we will promptly provide tracking information so you can monitor your package’s status at any time.
2. Delivery Time: Once shipped, products will typically be delivered to your address within the 48 contiguous U.S. states in 12-14 business days. In the event of adverse weather, peak shipping seasons, or customs clearance delays, the delivery timeframe may be slightly extended. We will track the status of your shipment and provide you with timely updates.

4. Tax and Customs Fees Explanation

1. Taxes: The product prices you pay include all applicable local taxes in the U.S. You will not need to pay any additional domestic taxes. The amount displayed during checkout is the final amount you will pay.
2. Customs Fees: Customs duties will be applied based on the local regulations of your delivery area. All customs-related fees are your responsibility. We will assist you by providing the necessary customs clearance information to ensure smooth delivery.

RMDEA Mall is always committed to providing you with a convenient and hassle-free shopping experience. If you have any questions during the shipping process (such as logistics tracking, address confirmation, etc.), please feel free to contact us through our official service email: service@mail.rmdea-mall.com. Our customer service team will respond promptly during business hours.